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What is the Microsoft
New Commerce Experience?
The New Commerce Experience (NCE) brings the CSP program into alignment with other programs, such as the Enterprise Agreement. It includes new licensing and monthly subscription options so that all customers have a consistent purchasing experience and are subject to the same terms and conditions for cloud purchases regardless of the Microsoft sales motion.
Data Pros is here to help our partners navigate these changes and the corresponding effects on your business.
The purchasing process is changing, see the different
term options below
The table below outlines the payment terms and conditions:
| Monthly | Annual | Multi-Year | |
|---|---|---|---|
| Term | 1 full month | 12 months | 36 months |
| Quantity Flexibility | Decrease (monthly basis) Increase (daily basis) |
Decrease (annual basis) Increase (daily basis) |
Decrease (no option) Increase (daily basis) |
| Cancellation Policy | Prorated billing refund within 72 hours of term purchase (After 72 hours, billed for full month) |
Prorated billing refund within 72 hours of term purchase (After 72 hours, billed for full 12 month term) |
Prorated billing refund within 72 hours of term purchase (After 72 hours, billed for full 36 month term) |
| Price | 20% premium | Legacy plus SKU-based price increases | TBD |
| Payment Option | Monthly | Monthly/Annual | TBD |
| Price Lock | 1 month | 12 months | 36 months |
| Add-Ons | Add-ons are listed as separate products and can be purchased separate from base offers | Add-ons are listed as separate products and can be purchased separate from base offers | Add-ons are listed as separate products and can be purchased separate from base offers |
Table 1 - New Commerce Experience Payment Terms
Things
to consider
Number of seats and terms you will need
- Additional users and services may be added at any time
- No seat reductions will be allowed during a license term
Agreement length
- Choice of monthly, annual, and multi-year agreements
- Monthly agreements = premium pricing and monthly flexibility
Customer requirements
- Microsoft licenses offer a range of services, and we are here to help navigate the vast licensing landscape.
- Contact us if you need help deciding on a specific Microsoft SKU or bundle
Timing and moving to NCE
- Data Pros expert support is available to ease the transition for a limited time
- Book an NCE consultation with our team so we can help
New cancellation terms
- Cancellation window (3 days) leaves you with a limited time to correct mistakes on an order
When Microsoft Legacy CSP transactions end
- Clients can stay on the legacy system and add seats until their renewal
- Beginning March 10, 2022, no new services will be allowed in Legacy CSP; however, customers may renew existing subscriptions through June 30, 2022
Legacy Commerce
End of Sale March 10, 2022 | End of Renewal June 30, 2022
12-month Subscription
- Lacks ability to enforce license term commitment, so it feels like a monthly subscription
- Locks pricing during term for current and additional seats
New Commerce - Available
January 10, 2022
1-month Subscription
- Locks pricing during term for current and additional seats
- Allows seat reductions at end of every month
- Priced at a 20% premium over annual or multi-year subscriptions
12-month Subscription
- Locks pricing during term for current and additional seats
- Allows seat reductions at end of every 12 months
- Priced the same as legacy options
36-month Subscription
- Locks pricing during term for current and additional seats
- Allows seat reductions at end of every 36 months
- Priced the same as 12- month subscriptions
Note : Currently NCE includes commercial offers only: government, non-profit, and education offers are not included at this time.
FAQs
- Can a customer combine monthly and annual subscriptions for the same service?
- Can a customer upgrade from a monthly subscription to a 12- or 36- month subscription?
- Can a customer pay monthly for a 12- or 36- month subscription
FAQs
- Can a customer reduce seats during a license term?
- Can a customer cancel during a license term?
FAQs
Q
A
March 1, 2022
Q
When will the New Commerce Experience be required for all new subscriptions?
A
March 10, 2022
Q
When will the New Commerce Experience be required for all subscription renewals?
A
July 1, 2022