Microsoft Support & Adoption Program
Learn how our Microsoft expertise can help you optimize and enhance your Microsoft experience
Support
Growing your Microsoft practice is easier than ever with the Data Pros Support Program.We simplify your Microsoft experience to make it easy to adopt in-demand Microsoft solutions, optimize your Microsoft program, and find opportunities to streamline the management of your complete cloud tech stack.
Adoption
- Evergreen Training Resources: Access 10,000+ training assets, including videos, quizzes, and guides, integrated seamlessly with SharePoint and Teams
- Proactive Planning: Quarterly vCIO meetings to align technology strategies with your business goals.
- Engagement Metrics: Monthly dashboards and reporting to track progress and uncover new opportunities.
Data Pros offers a new method of Support for SMBs using the Microsoft Cloud platform. Our unique offering has a focus on Adoption, Management, and Governance. AMG 365 allows customers to develop solutions that help them save money and do more with less by working alongside certified Microsoft engineers
This one-of-a-kind support service also includes all the security, change management, and governance reporting that SMBs need. Beginning with your scorecard, through your migrations to ongoing operations and support, AMG 365 is with you throughout. Whether its Azure, Dynamics, Microsoft 365, Power Automate, or Power BI, AMG 365 is the solution.
Management
Management: Reliable Support for Every Need
- Unlimited End-User Support: Dedicated Microsoft-certified engineering team available Monday-Friday, 8am-5pm EST.
- Streamlined Onboarding and Offboarding: Customized AutoPilot onboarding and offboarding experience for employees.
- Accountability: A dedicated Account Manager ensures your needs are always prioritized.
- Expert Guidance: Technical consultancy and efficient user administration to keep your systems running smoothly.
Governance
Governance: Security and Compliance Simplified
- Proactive Security Configuration: CIS-standard security baseline setup and regular security reporting.
- 24x7x365 Protection: Around-the-clock monitoring with our Network and Security Operations Centers.
- Continuity and Backup: Business continuity planning and Azure-based backup solutions for peace of mind.
- Visibility: Executive dashboards and monthly usage analytics for informed decisionmaking.
How Data Pros Enhances Your Microsoft Experience
Expertise to help you keep up with roadmap and product changes
Education to elevate your team’s Microsoft knowledge, including Mission Briefing events and Bootcamps for Microsoft 365, Azure, and Dynamics
Modern platform to easily manage your licenses with consolidated billing and instant provisioning
Technical support to quickly resolve your Microsoft issues with in-house engineers
Professional services to help you deploy Azure, harden your Microsoft environment, roll out remote work tools, and more
