Hear What Our Happy Customers Are Saying...
An Impressive & Uncommon Level Of Diligence
Since moving to Office 365 we were able to reduce our frustrations in automating our outbound business emails as we primarily attempt to communicate with our co-op members electronically. Before Office 365 we experienced periodic complications related to problems like limitations on outbound email volume, which has been eliminated in the migration.
I’ve been impressed with The Data Pros timely responses to any problems we may experience. Network environments can be complicated and with an office like ours, we really don’t have either the expertise or time to dedicate to administrating a computer environment. The Data Pros staff returns support calls timely and has proven diligent in solving problems.
I’ve found The Data Pros to be prompt, diligent and professional. The Data Pros has also invested the time to find answers and solve at least one difficult virus problem including recovering lost files by interacting on behalf of Pure with Drop Box. The Data Pros “owned” the problem on behalf of Pure, which is an impressive and uncommon level of diligence. - Jarred Cail, CFO, Pure Oil.
Fast, Friendly, and Mindful
The adoption of the Office 365 platform has allowed our organization to not only grow, but scale. Since we are spread out across the country, it is crucial that we have consistency of software, the ability to collaborate, and centralized help. The Data Pros and Microsoft Office 365 give us that.
The Data Pros are professional, do a thorough job in a timely fashion and are mindful of our availability. They are friendly, get to us fast and work on an issue until it is resolved! It is also an enormous benefit to have a company with their relationship with Microsoft that is relatively close geographically! - Wendy Seiler, Data Analytics Manager, Sandy Hook Promise
The Data Pros Finds A Way To Get Things Done
Forum has always found Data-pros to be accessible, responsive and timely. Whether in support of our own IT needs, Office 365 support and problem resolution, or helping us support those of our clients, The Data Pros finds a way to get the job done. - David Laufer, President, Forum Strategies & Communications.
The single biggest benefit to Pleio and our employees since moving to Office 365 is operational efficiencies of having everyone on the same platform. Same file types being used by everyone. We accomplished this by partnering with The Data Pros and taking advantage of their strong project management. Also their ability to impart past system conversion experiences to streamline the process.
And finally their incredible patience in guiding us novices through system conversion. To anyone on the fence about choosing The Data Pros as their IT firm, what would you say to them?? Unsurpassed responsiveness! - Zorba Lieberman, Investor, Advisor and Board member Pleio.
They Get The Job Done
We began our migration to Office 365 in late 2015. In less than 6 months The Data Pros, migrated our email and all our files to the cloud. We went from 9 file servers onsite to two! Simply amazing!! While the benefits are numerous, at this time Outlook and the ability to get and receive email communication from anywhere, on any device and without issue has been our greatest benefit. After working with The Data Pros, we quickly realized that they complete everything they state they will and they get the job done - Daniel Fernandez, President - DJ Mechanicals
Good Vision Of Our Needs And Down To Earth Suggestions
The single biggest benefit to ZPMC since moving to Office 365 is a common platform for all offices. (ZPMC has locations in US and China.) Compared to other IT firms we’ve used in the past, The Data Pros has provided great response time and a good vision of our needs. If someone was on the fence about choosing The Data Pros as their IT firm, I would tell them Data-pros was very understanding of our concerns and willing to offer “Down to earth” suggestions & procedures. After the initial sign on, they have monitored our use and have offered other alternatives to help us with communication between our 4 offices. - Jim Anastasio, President, ZPMC East Coast, N.A..
They Always Get Things Done Right Without Hiccups or Excuses!
I've known and worked with Joe and The Data Pros for years as our outsourced IT department. They clearly have our best interest in mind and have never tried to hard sell us anything.
For example, The Data Pros moved us completely to the cloud; a decision that has really reduced our costs, eliminated the inconvenience (and risk) of our tape drive backup and made it infinitely easier for my entire staff to work and be productive.
Now I don’t have employees complaining to me about IT issues anymore which is fantastic. When they say they’re going to do something, they always follow through and get it done without hiccups, excuses or additional fees. You’ll never hear them say, “Something went wrong and we have to come back and charge you more.” They completely take the risk of getting something done right and never nickel and dime us. I can call at a moment's notice if I need something, and they're always there ready to help with a solution; for a small, growing company like ours, they're an invaluable partner. - Ray Nafash, CFO, Ivy Realty.
Miles Better Than Any Firm I’ve Worked With!
The Data Pros implementation of Microsoft Office 365 has helped our firm tremendously and has been a huge upgrade to what people were working with before. There are far less mistakes and everyone has been more hands on now that we are all on the same updated platform. The Office 365 working environment made things much easier and far more efficient.
Compared to other IT firms, The Data Pros adaptability is miles better than any firm I’ve worked with in the past. I’ve noticed how great they are with the nuanced details of very recent technology, and how quick they are to respond to our problems. Even after the latest updates of Microsoft, The Data Pros always have the solution! The way The Data Pros operate their business is more the direction where businesses are going. Remote employees, lots of different types of users with different technologies, they’ve handled them all! - Susan Quakenbush, Executive Assistant, Nassau Reinsurance Group
Their Customer Service is Epic!
Moving our data to Microsoft Office 365 has made accessing our files seamless from anywhere and anytime.
For example, during recent business travel, I needed urgently to access my SharePoint for reviewing a file and I didn’t have my laptop with me. I quickly accessed Microsoft Office 365 from the conference room computer with no delay of retrieving the files and most importantly a secure login that is protected for confidentiality reasons by Microsoft.
The Data Pros team is always available for help and far more knowledgeable than IT firms we have used in the past. For any outstanding issues, they make sure to follow up, even if the problem was not directly related to the scope of The Data Pros services. Comparing the service charge vs. the amount of services you will get, this is the best deal in the market! No matter if the issue is small or big, they are always responsible and friendly. The customer service is epic and we are extremely satisfied with the work The Data Pros does for our firm! - Pauline Zhu, VP, Cindat
Responsive And Attentive
The Data Pros team are responsive and attentive. They actually listened to what was important to us and provided the right solution. During the implementation process, they thought it through extensively and planned properly rather than just showing up to do the implementation without a plan. There was no figuring things out on the job, eliminating unnecessary issues, down time and employee frustration.
While performing our migration The Data Pros made sure all punch-list items were addressed and worked on to completion. The Data Pros team is very friendly and actually seem to care about our issues. They have implemented our cut-over seamlessly and far simpler than any other IT vendors we’ve used in the past. They are embracing new technologies (Office 365/Azure) and offer you what you actually need. We’re really happy with The Data Pros. - Jason Pierson - President PIERSON COMMERCIAL REAL ESTATE
Want the same satisfaction that these clients experienced?
Data Pros won’t disappoint.