Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication. However, not all VoIP providers are created equal. When choosing a VoIP […]
A quick guide to VoIP Quality of Service
What companies tend to get wrong about business continuity

Every business owner knows that having a business continuity plan (BCP) is crucial to surviving any disaster. However, some still tend to overlook certain aspects of a BCP strategy, causing the plan to go up in flames. Ensure a solid BCP by knowing these five critical mistakes to avoid. Mistake 1: Not considering the small […]
What you need to know about VoIP Quality of Service

Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service (QoS). What is QoS? VoIP providers and IT […]
What you need to know about VoIP Quality of Service
4 Ways EMRs assist healthcare organizations

Electronic medical records (EMRs) digitize your paper medical records and, when properly implemented, can generate a positive return on investment and improve organizational efficiency. The major drawbacks of paperwork are that it hinders a healthcare institution’s ability to treat patients and slows down processes. An EMR system eliminates these issues and offers a host of […]
The SMB’s guide to staying afloat during the COVID-19 pandemic

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good. Here are some tips that can help your business get through […]
Essential tools for remote working

The global pandemic hasn’t defeated many hard-working managers and teams. They’re protecting themselves from the virus, meeting deadlines, collaborating on projects, and hitting business goals, all while working from home. In this article, we’ll go through a list of the essentials tools for the new normal that is remote working. For both employers and employees, […]
How VoIP can help organizations during the COVID-19 pandemic

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis. Voice over Internet Protocol […]
Top 5 business continuity errors

Business continuity plans are designed to protect an organization’s critical data in case of a crisis, but employees are also a part of that equation. If you want a strong business continuity plan, it’s imperative you avoid the following mistakes. Mistake #1: Failing to plan for employees Companies that survive unexpected incidents are the ones […]
New VoIP feature released by Skype
It is no secret that the internet is unsafe, with attacks occuring every second. Having a secure network that ensures privacy when communicating with others through the internet can be even harder. As a solution, Skype recently launched a new feature that guarantees total privacy when conversing. Benefits of using Private Conversations Named ‘Private Conversations’ […]
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